Desert Cooling Solutions
Desert Cooling Solutions
Last Updated: January 1, 2025
These Terms and Conditions govern your use of Desert Cooling Solutions' website and services. By accessing our website or engaging our services, you agree to be bound by these terms.
By accessing and using the Desert Cooling Solutions website (the "Site") or engaging our services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Desert Cooling Solutions reserves the right to update, change, or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.
Desert Cooling Solutions provides the following services:
All consultations and estimates provided by Desert Cooling Solutions are free of charge and do not constitute a binding agreement. Estimates are valid for 30 days from the date of issue unless otherwise specified.
All work performed by Desert Cooling Solutions is subject to a written service contract that includes:
Any changes to the original scope of work must be agreed upon in writing and may result in additional charges. Change orders will be provided with updated pricing and timeline information.
Desert Cooling Solutions will obtain all necessary permits and approvals required for the work, unless otherwise specified in the service contract. Permit costs are typically included in the project pricing.
Payment terms will be specified in your service contract and may include:
We accept the following forms of payment:
Payments not received within 30 days of the due date may be subject to a late fee of 1.5% per month or the maximum rate allowed by law, whichever is less. Continued non-payment may result in suspension of work and/or legal action.
Financing options may be available through third-party lenders. Financing terms and approval are subject to credit qualification and lender requirements. Desert Cooling Solutions is not responsible for financing decisions or terms.
Desert Cooling Solutions provides a comprehensive workmanship warranty on all installations:
All equipment and materials come with manufacturer warranties that vary by product. We will provide warranty documentation and assist with warranty claims when necessary.
Warranties do not cover:
To make a warranty claim, contact us within the warranty period with a description of the issue. We will schedule an inspection and determine the appropriate remedy at no charge if the issue is covered under warranty.
Customers are responsible for:
While we take care to protect your property, customers should:
Customers must provide accurate information about:
For contracts signed at your home or other location outside our business premises, you have the right to cancel within three (3) business days of signing the contract, as required by law.
To cancel a contract:
Refunds will be processed according to the following terms:
Neither party shall be liable for delays or failures in performance resulting from acts beyond their reasonable control, including natural disasters, government actions, or other unforeseeable circumstances.
Desert Cooling Solutions' liability is limited to the cost of the services provided. We are not liable for:
Desert Cooling Solutions maintains appropriate insurance coverage including:
We are not responsible for claims arising from:
All content on the Desert Cooling Solutions website, including text, graphics, logos, images, and software, is the property of Desert Cooling Solutions or its content suppliers and is protected by copyright and other intellectual property laws.
You may use our website content for personal, non-commercial purposes only. You may not:
Desert Cooling Solutions and our logo are trademarks of our company. Other trademarks and service marks appearing on our website are the property of their respective owners.
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference.
We collect information necessary to provide our services, including:
We use your information to:
We encourage customers to contact us directly to resolve any disputes or concerns. Most issues can be resolved through direct communication with our customer service team.
If informal resolution is not successful, disputes may be resolved through mediation with a mutually agreed-upon mediator. Mediation costs will be shared equally between the parties.
For disputes that cannot be resolved through mediation, binding arbitration may be required as specified in individual service contracts. Arbitration will be conducted according to the rules of the American Arbitration Association.
These Terms and Conditions are governed by the laws of the state where services are performed. Any legal proceedings will be conducted in the appropriate courts of that jurisdiction.
Desert Cooling Solutions maintains all required professional licenses and certifications in the states where we operate, including:
All work performed by Desert Cooling Solutions complies with applicable building codes, safety standards, and industry best practices. We obtain all necessary permits and inspections as required by local authorities.
We are committed to environmental responsibility and comply with all applicable environmental regulations regarding:
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be replaced with a valid provision that most closely reflects the intent of the original provision.
These Terms and Conditions, together with our Privacy Policy and any applicable service contracts, constitute the entire agreement between you and Desert Cooling Solutions regarding the use of our website and services.
No modification of these terms will be effective unless made in writing and signed by an authorized representative of Desert Cooling Solutions.
If you have any questions about these Terms and Conditions, please contact us:
Desert Cooling Solutions
Legal Department
[Business Address]
[City, State ZIP Code]